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Chaque plan est disponible en facturation ",[152,273,274],{},"mensuelle"," ou ",[152,277,278],{},"annuelle"," (avec ",[152,281,282],{},"-25 %"," sur l'annuel). Tous les plans incluent un ",[152,285,286],{},"essai gratuit de 7 jours",[220,288,289,305],{},[223,290,291],{},[226,292,293,296,299,302],{},[229,294,295],{},"Plan",[229,297,298],{},"Minutes incluses",[229,300,301],{},"Agents",[229,303,304],{},"Fonctionnalités clés",[236,306,307,323,339],{},[226,308,309,314,317,320],{},[241,310,311],{},[152,312,313],{},"Découverte",[241,315,316],{},"280 min \u002F mois (~100 appels)",[241,318,319],{},"1 agent",[241,321,322],{},"Agendas synchronisés, prise de RDV, renvoi à un humain, 33 langues, 6 voix par langue",[226,324,325,330,333,336],{},[241,326,327],{},[152,328,329],{},"Croissance",[241,331,332],{},"600 min \u002F mois (~200 appels)",[241,334,335],{},"3 agents",[241,337,338],{},"+ Gestion d'équipe, intégration web, connexion CRM, support dédié",[226,340,341,346,349,352],{},[241,342,343],{},[152,344,345],{},"Pro",[241,347,348],{},"1 400 min \u002F mois (~450 appels)",[241,350,351],{},"6 agents",[241,353,354],{},"+ Tout Croissance",[161,356,357],{},[148,358,359,360,365],{},"💡 Les prix exacts sont affichés en temps réel sur la ",[361,362,364],"a",{"href":363},"\u002Ffr\u002Fpricing","page Tarifs",". Les plans sont récupérés dynamiquement depuis Stripe.",[190,367,369],{"id":368},"choisir-entre-mensuel-et-annuel","Choisir entre mensuel et annuel",[220,371,372,381],{},[223,373,374],{},[226,375,376,378],{},[229,377,154],{},[229,379,380],{},"Avantage",[236,382,383,393],{},[226,384,385,390],{},[241,386,387],{},[152,388,389],{},"Mensuelle",[241,391,392],{},"Flexibilité maximale, sans engagement",[226,394,395,400],{},[241,396,397],{},[152,398,399],{},"Annuelle",[241,401,402],{},"Réduction significative sur le prix mensuel (économies affichées sur la page tarifs)",[175,404],{},[178,406,408],{"id":407},"_93-souscrire-à-un-abonnement","9.3 Souscrire à un abonnement",[148,410,411,412,159],{},"Si votre équipe n'a pas encore d'abonnement actif, vous verrez les cartes de plans directement dans ",[152,413,158],{},[415,416,417,424,431,438,441,444],"ol",{},[198,418,419,420,275,422],{},"Choisissez la fréquence : ",[152,421,389],{},[152,423,399],{},[198,425,426,427,430],{},"Cliquez sur ",[152,428,429],{},"\"Choisir ce plan\""," pour le plan souhaité",[198,432,433,434,437],{},"Vous êtes redirigé vers ",[152,435,436],{},"Stripe Checkout"," (sécurisé)",[198,439,440],{},"Renseignez vos coordonnées de carte bancaire",[198,442,443],{},"À la validation, votre abonnement est activé immédiatement",[198,445,446,447,450],{},"Le statut passe à ",[152,448,449],{},"\"Actif\""," dans votre espace NoviaMind",[175,452],{},[178,454,456],{"id":455},"_94-suivre-votre-consommation","9.4 Suivre votre consommation",[190,458,460],{"id":459},"indicateur-de-quota-en-temps-réel","Indicateur de quota en temps réel",[148,462,463,464,466,467,470],{},"Dans ",[152,465,158],{},", la section ",[152,468,469],{},"\"Consommation\""," affiche :",[195,472,473,479,485,491,497,503,509,515],{},[198,474,475,478],{},[152,476,477],{},"Minutes utilisées"," sur le total du plan (ex. : 247 \u002F 500 min) avec barre de progression",[198,480,481,484],{},[152,482,483],{},"Minutes restantes"," avant la fin du cycle",[198,486,487,490],{},[152,488,489],{},"Nombre de conversations"," traitées",[198,492,493,496],{},[152,494,495],{},"Agents actifs"," sur la période",[198,498,499,502],{},[152,500,501],{},"Moyenne quotidienne"," de consommation",[198,504,505,508],{},[152,506,507],{},"Dates du cycle"," de facturation (début et fin)",[198,510,511,514],{},[152,512,513],{},"Jours restants"," avant le renouvellement",[198,516,517,520],{},[152,518,519],{},"Projection"," de consommation d'ici la fin du cycle",[190,522,524],{"id":523},"statuts-de-santé-du-quota","Statuts de santé du quota",[220,526,527,540],{},[223,528,529],{},[226,530,531,534,537],{},[229,532,533],{},"Statut",[229,535,536],{},"Signification",[229,538,539],{},"Couleur",[236,541,542,556,570],{},[226,543,544,550,553],{},[241,545,546,549],{},[152,547,548],{},"Healthy"," (Sain)",[241,551,552],{},"Consommation normale",[241,554,555],{},"🟢",[226,557,558,564,567],{},[241,559,560,563],{},[152,561,562],{},"Warning"," (Attention)",[241,565,566],{},"Seuil de 80 % atteint — alerte envoyée",[241,568,569],{},"🟡",[226,571,572,578,581],{},[241,573,574,577],{},[152,575,576],{},"Critical"," (Critique)",[241,579,580],{},"Quota épuisé ou presque",[241,582,583],{},"🔴",[175,585],{},[178,587,589],{"id":588},"_95-alertes-de-quota","9.5 Alertes de quota",[148,591,592],{},"NoviaMind envoie automatiquement des alertes par e-mail lorsque votre consommation dépasse certains seuils :",[220,594,595,605],{},[223,596,597],{},[226,598,599,602],{},[229,600,601],{},"Seuil",[229,603,604],{},"Alerte envoyée",[236,606,607,618],{},[226,608,609,615],{},[241,610,611,614],{},[152,612,613],{},"80 %"," du quota utilisé",[241,616,617],{},"E-mail d'avertissement → pensez à surveiller votre consommation",[226,619,620,626],{},[241,621,622,625],{},[152,623,624],{},"100 %"," du quota atteint",[241,627,628],{},"E-mail d'alerte critique → les appels IA sont suspendus",[161,630,631],{},[148,632,633,634,637],{},"⚠️ Lorsque le quota est ",[152,635,636],{},"entièrement consommé",", les agents IA ne répondent plus aux appels jusqu'au renouvellement du cycle ou la mise à niveau du plan.",[190,639,641],{"id":640},"gérer-les-préférences-de-notifications","Gérer les préférences de notifications",[148,643,644,645,159],{},"Les alertes de facturation peuvent être activées ou désactivées dans ",[152,646,647],{},"Paramètres → Notifications → Facturation",[175,649],{},[178,651,653],{"id":652},"_96-gérer-son-abonnement-portail-stripe","9.6 Gérer son abonnement (Portail Stripe)",[148,655,426,656,659],{},[152,657,658],{},"\"Gérer l'abonnement\""," pour ouvrir le portail Stripe sécurisé. Depuis ce portail, vous pouvez :",[220,661,662,671],{},[223,663,664],{},[226,665,666,668],{},[229,667,231],{},[229,669,670],{},"Description",[236,672,673,683,693,703,713],{},[226,674,675,680],{},[241,676,677],{},[152,678,679],{},"Changer de plan",[241,681,682],{},"Passer à un plan supérieur ou inférieur",[226,684,685,690],{},[241,686,687],{},[152,688,689],{},"Changer de fréquence",[241,691,692],{},"Passer de mensuel à annuel (ou inversement)",[226,694,695,700],{},[241,696,697],{},[152,698,699],{},"Mettre à jour le moyen de paiement",[241,701,702],{},"Changer la carte bancaire",[226,704,705,710],{},[241,706,707],{},[152,708,709],{},"Télécharger les factures",[241,711,712],{},"Accéder à l'historique des factures PDF",[226,714,715,720],{},[241,716,717],{},[152,718,719],{},"Annuler l'abonnement",[241,721,722],{},"Résilier à la fin du cycle en cours",[161,724,725],{},[148,726,727],{},"💡 Le portail Stripe s'ouvre dans un nouvel onglet. Toutes les modifications sont prises en compte immédiatement dans NoviaMind (mise à jour du statut en quelques secondes via webhook Stripe).",[161,729,730],{},[148,731,732],{},"Les modifications effectuées dans le portail Stripe (changement de plan, mise à jour de carte, etc.) sont automatiquement synchronisées avec votre compte NoviaMind en quelques secondes.",[175,734],{},[178,736,738],{"id":737},"_97-informations-de-facturation-de-léquipe","9.7 Informations de facturation de l'équipe",[148,740,463,741,744],{},[152,742,743],{},"Paramètres → Facturation → Informations",", retrouvez :",[220,746,747,756],{},[223,748,749],{},[226,750,751,754],{},[229,752,753],{},"Champ",[229,755,670],{},[236,757,758,768,778,788,798],{},[226,759,760,765],{},[241,761,762],{},[152,763,764],{},"Équipe",[241,766,767],{},"Nom de l'équipe associée à l'abonnement",[226,769,770,775],{},[241,771,772],{},[152,773,774],{},"Identifiant de facturation",[241,776,777],{},"Identifiant Stripe de votre compte",[226,779,780,785],{},[241,781,782],{},[152,783,784],{},"Date de création",[241,786,787],{},"Date d'inscription de l'équipe",[226,789,790,795],{},[241,791,792],{},[152,793,794],{},"Dernière mise à jour",[241,796,797],{},"Dernière modification de l'abonnement",[226,799,800,804],{},[241,801,802],{},[152,803,533],{},[241,805,806],{},"Actif \u002F Non abonné",[175,808],{},[178,810,812],{"id":811},"résumé","Résumé",[220,814,815,825],{},[223,816,817],{},[226,818,819,822],{},[229,820,821],{},"Fonctionnalité",[229,823,824],{},"Disponible",[236,826,827,835,842],{},[226,828,829,832],{},[241,830,831],{},"Abonnement mensuel et annuel",[241,833,834],{},"✅",[226,836,837,840],{},[241,838,839],{},"Suivi du quota en temps réel",[241,841,834],{},[226,843,844,847],{},[241,845,846],{},"Alertes à 80 % et 100 %",[241,848,834],{},{"title":850,"searchDepth":851,"depth":851,"links":852},"",3,[853,858,861,862,866,869,870,871],{"id":180,"depth":854,"text":181,"children":855},2,[856,857],{"id":192,"depth":851,"text":193},{"id":217,"depth":851,"text":218},{"id":267,"depth":854,"text":268,"children":859},[860],{"id":368,"depth":851,"text":369},{"id":407,"depth":854,"text":408},{"id":455,"depth":854,"text":456,"children":863},[864,865],{"id":459,"depth":851,"text":460},{"id":523,"depth":851,"text":524},{"id":588,"depth":854,"text":589,"children":867},[868],{"id":640,"depth":851,"text":641},{"id":652,"depth":854,"text":653},{"id":737,"depth":854,"text":738},{"id":811,"depth":854,"text":812},"Gérez votre plan NoviaMind, suivez votre consommation de minutes et pilotez votre facturation depuis le portail Stripe.","md","heroicons:credit-card",{},true,null,{"title":31,"description":872},{"loc":32},"iBgdQFcLfR9iA3icsaKpnlm7Gp45bg8DyMehDxsPNAk",[882],{"title":15,"path":16,"stem":17,"children":883,"page":7},[884],{"title":20,"path":21,"stem":22,"children":885,"page":7},[886,889,892,895,898,901,904,907,912,917,923,926],{"title":25,"path":26,"stem":27,"children":887},[888],{"title":25,"path":26,"stem":27},{"title":31,"path":32,"stem":33,"children":890},[891],{"title":31,"path":32,"stem":33},{"title":37,"path":38,"stem":39,"children":893},[894],{"title":37,"path":38,"stem":39},{"title":43,"path":44,"stem":45,"children":896},[897],{"title":43,"path":44,"stem":45},{"title":49,"path":50,"stem":51,"children":899},[900],{"title":49,"path":50,"stem":51},{"title":55,"path":56,"stem":57,"children":902},[903],{"title":55,"path":56,"stem":57},{"title":61,"path":62,"stem":63,"children":905},[906],{"title":61,"path":62,"stem":63},{"title":67,"path":68,"stem":69,"children":908,"page":-1},[909,910,911],{"title":67,"path":68,"stem":69},{"title":73,"path":74,"stem":75},{"title":77,"path":78,"stem":79},{"title":81,"path":82,"stem":83,"children":913,"page":-1},[914,915,916],{"title":81,"path":82,"stem":83},{"title":87,"path":88,"stem":89},{"title":91,"path":92,"stem":93},{"title":95,"path":96,"stem":97,"children":918,"page":-1},[919,920,921,922],{"title":95,"path":96,"stem":97},{"title":101,"path":102,"stem":103},{"title":105,"path":106,"stem":107},{"title":109,"path":110,"stem":111},{"title":113,"path":114,"stem":115,"children":924},[925],{"title":113,"path":114,"stem":115},{"title":119,"path":120,"stem":121,"children":927,"page":-1},[928,929,930,931],{"title":119,"path":120,"stem":121},{"title":125,"path":126,"stem":127},{"title":129,"path":130,"stem":131},{"title":133,"path":134,"stem":135}]