NoviaMind is an AI phone receptionist for professionals who take inbound calls: tradespeople, practices, salons, garages and agencies. It acts as a smart filter that handles 100% of your inbound calls. Its mission is to qualify leads, answer their questions, and book appointments, freeing your teams from time‑consuming tasks so they can focus on what matters most: sales, advisory work, and client relations.

Does the AI agent replace my team?

No—quite the opposite. Our philosophy is ‘augmented human’. The AI agent handles repetitive, low‑value tasks like filtering tire‑kickers so the human agent can focus on high‑value work where their expertise is irreplaceable: negotiation, strategic advice, and closing. Our slogan sums it up: AI Talks. You Close.

What is the ROI of NoviaMind?

ROI is near‑instant and simple to measure. Imagine that thanks to an AI‑handled call outside office hours—or one you would have missed—you get a single meeting that turns into a job, a case, or a contract. The annual subscription pays for itself for months. The service doesn’t cost you—it earns you money.

Is this solution suitable for both independents and multi-site organizations?

It’s designed for both. For an independent, it’s a tireless teammate that lets you be as responsive as a large organization—24/7—without hiring. For a multi-site organization, it’s a strategic tool that guarantees a consistent, professional client experience across all your locations while providing consolidated performance analytics.

How long does it take to set up NoviaMind?

Less than 24 hours. The process is designed so you’re 100% autonomous and setup takes only a few minutes. After choosing your plan, you personalize your AI Agent via a quick questionnaire, then create its knowledge base by simply providing your website URL or uploading your documents (PDF, Excel, etc.). Once these steps are done, we provide a dedicated phone number and your agent is ready to work.

How can the AI agent respond like an experienced colleague?

Your AI agent’s intelligence is entirely based on the knowledge base you provide, ensuring answers that always reflect your business. You decide its sources of truth: by giving it your website URL, our system crawls and ingests your pages. You can also upload your own documents (PDFs, spreadsheets, sales pitches, etc.). The agent relies only on this information to accurately answer questions about your services, your prices, your lead times or your terms—just like a colleague who knows your files inside out.

Can I customize my AI agent?

Yes. During setup, a quick questionnaire lets you configure its ‘personality’: greeting message, tone (formal or friendly), level of detail in responses, etc. The goal is for it to fit your brand culture and feel like you.

Does the AI agent handle 100% of my calls?

That is up to you. The agent can take every call, or only the ones you forward to it: on overflow when your line is busy, outside your opening hours, or while you are away. You keep your current number. And if your monthly plan runs out, an overflow number takes over so nobody reaches a dead line.

What happens after an appointment is booked by the AI?

As soon as a meeting is confirmed, the event is automatically created in your shared calendar (Google, Outlook, etc.). At the same time, a summary and full call transcript are available in your back‑office, and the lead’s information is sent to your CRM if connected.

Can I access conversation history?

Yes, absolutely. Your back‑office gives you full, transparent access to each call’s history. You can listen to the audio recording, read the text transcript, and review a smart summary highlighting key points.

Can I integrate NoviaMind with my CRM?

Yes. The simplest method is to feed the AI via your website URL or documents. For deeper integration, it’s easy to connect to major industry CRMs. For custom tools, our technical team can work with you to determine the best way to connect.

Is the NoviaMind.ai agent multilingual?

Yes—and that’s a key strength. It can converse fluently in 30+ languages. Even better, it can detect a language change mid‑conversation (e.g., French to English) and adapt automatically for a frictionless experience.

What technical support is provided?

Our support is designed to be as responsive as our product, with two levels: a 24/7 AI support agent for instant answers to most questions, and escalation to our human experts when needed, who commit to providing a clear, precise solution within 24 business hours.

How do subscriptions work? Is it flexible?

Yes—flexibility is at the heart of our offer. Monthly plans have no commitment and no setup fees. You can upgrade or downgrade at any time to match your activity. A 20% discount is also available for annual commitments.

What payment options are available?

We accept payments by major credit cards (Visa, Mastercard, etc.) as well as SEPA direct debit.

Are there any setup fees?

No—there are no setup, installation, or onboarding fees. Our philosophy is simplicity and transparency. We designed the process so you can configure your agent 100% autonomously in just a few minutes.

When does billing start exactly?

Billing only begins after the 7-day free trial. During this period, you can test and configure your AI agent freely, with no charges. The first payment is only made at the end of the trial period. If you cancel before the 7 days are up, no fees will be applied.

Does your solution comply with GDPR?

Absolutely. Trust and security are non-negotiable: your data is stored in France (Paris), encrypted in transit and at rest, and segregated per client. Callers are told at the start of every call that they are speaking with an AI. Our AI providers are configured with audio retention disabled and no training on your calls: no third-party AI learns from your conversations. Only our own models improve from your conversations, and you can opt to have that data anonymised or pseudonymised; your data is never sold or shared. Our Data Processing Agreement (DPA), annexed to our terms, details these commitments and lists our sub-processors.

AI PHONE RECEPTIONIST

The phone AI that answers, qualifies, and schedules

NoviaMind answers your calls 24/7, qualifies every request, books appointments in your calendar and sends you the summary. For tradespeople, practices, salons and agencies: everyone who lives on the phone.

Book a demo

24/7

Availability

100%

Calls handled

~30

Simultaneous calls

33

Languages spoken

New customer

Incoming call

Powerful features

An agent designed to automate your tasks and improve your efficiency

Available 24/7

Your assistant answers at any time—even outside office hours

Appointment scheduling

Your assistant books your sales appointments or technical visits for you

Flexible

You choose when your agent answers your calls

The daily challenges of everyone who lives on the phone

Your time is your greatest asset. The phone is its worst enemy

Without NoviaMind

Hours lost on the phone

answering the same questions and filtering time‑wasters

Manual appointment booking

Back‑and‑forth by email/phone to find a slot, with a high risk of errors

Missed opportunities

Evenings and weekends your front desk is closed when prospects are most active—leads go to competitors

15h average response time

A waiting lead is a frustrated lead who goes elsewhere

Inability to handle volume spikes

Teams are overwhelmed during program launches or peak seasons, leading to lost leads and burnout

Expensive or complex alternatives

(Call centers, in‑house development, etc.)

Language barrier

You miss international or non‑French‑speaking prospects—a high‑value market

With NoviaMind

100% of prospects qualified

An intelligent filter that qualifies every lead. Your calendar fills only with high‑value appointments

Automated booking

Your agency is ‘open’ 24/7, even during holidays, so you never miss a call

Capture 100% of opportunities

Sync with your calendars for smooth, conflict‑free booking, directly integrated with your CRM

Instant response, 24/7

Engage the lead when interest is highest and offer a premium client experience

Effortless instant scale

Handle program launches or seasonal peaks perfectly without overloading your teams

Simple, self‑serve setup

Your agent is configured in minutes and live in under 24 hours

Native multilingual support

Respond fluently in 30+ languages and capture international clientele effortlessly

Listen to our AI in action

Two real calls handled by the agent, unscripted. Here for a real estate agency; every profession page has its own.

Property search in Lyon

Real estate

3‑room apartment in central Lyon

Apartment in Merignac

Real estate

Information about nearby schools

How it works?

All the steps to create your agent

Plan

Choose your plan

Select the plan that suits you

Starter
Discovery
Growth
Pro

Your AI agent

Configure your AI agent

You configure your agent by yourself

Your business sector
Your services, your prices and your opening hours
Your knowledge base (website, documents, Google Sheets)

Go live

Deploy your agent

You're ready to launch

Dedicated number
Your agent answers for you
A summary of every call by email

They talk about us

Discover press articles mentioning NoviaMind

Pricing tailored to your needs

A solution that's profitable from the very first additional sale

Monthly-20%Yearly

Starter

7 days free

Everything you need to get started

€

excl. VAT / month

100 min / month (~65 calls)

Included features:

1 voice agent

Synced calendars and booking

SMS confirmations and practical info

Neighborhood knowledge

Audio, transcript and summary of every call

Call summary sent by email

Overflow number when your plan runs out

33 languages, 6 voices each

Email support

Discovery

7 days free

For a steadier call volume

€

excl. VAT / month

280 min / month (~185 calls)

Everything in Starter, plus:

~185 calls / month instead of ~65

Team management

Dedicated support

Website integration (Voice Agent)

€

excl. VAT / month

600 min / month (~400 calls)

Everything in Discovery, plus:

3 agents

Team management

CRM integration

Appointment reminder SMS

Website integration (Voice Agent)

Priority email support

Pro

7 days free

For multi-agency networks

€

excl. VAT / month

1400 min / month (~930 calls)

Everything in Growth, plus:

6 agents

Prospect data validation SMS

Frequently Asked Questions

Answers to your questions about our product or services.

Ready to automate your appointment booking?

See how NoviaMind handles the entire scheduling flow, from the first call to the confirmed appointment.

Book a demo

Free setup • No commitment • Cancel anytime

The phone AI that answers, qualifies, and schedules

24/7

100%

~30

33

New customer

Powerful features

An agent designed to automate your tasks and improve your efficiency

Available 24/7

Appointment scheduling

Flexible

The daily challenges of everyone who lives on the phone

Your time is your greatest asset. The phone is its worst enemy

Without NoviaMind

Hours lost on the phone

Manual appointment booking

Missed opportunities

15h average response time

Inability to handle volume spikes

Expensive or complex alternatives

Language barrier

With NoviaMind

100% of prospects qualified

Automated booking

Capture 100% of opportunities

Instant response, 24/7

Effortless instant scale

Simple, self‑serve setup

Native multilingual support

Listen to our AI in action

Two real calls handled by the agent, unscripted. Here for a real estate agency; every profession page has its own.

Property search in Lyon

Apartment in Merignac

How it works?

All the steps to create your agent

Choose your plan

Configure your AI agent

Deploy your agent

They talk about us

Discover press articles mentioning NoviaMind

Pricing tailored to your needs

A solution that's profitable from the very first additional sale

€

Included features:

€

Everything in Starter, plus:

€

Everything in Discovery, plus:

€

Everything in Growth, plus:

Frequently Asked Questions

Answers to your questions about our product or services.

What is NoviaMind?

Does the AI agent replace my team?

What is the ROI of NoviaMind?

Is this solution suitable for both independents and multi-site organizations?

How long does it take to set up NoviaMind?

How can the AI agent respond like an experienced colleague?

Can I customize my AI agent?

Does the AI agent handle 100% of my calls?

What happens after an appointment is booked by the AI?

Can I access conversation history?

Can I integrate NoviaMind with my CRM?

Is the NoviaMind.ai agent multilingual?

What technical support is provided?

How do subscriptions work? Is it flexible?

What payment options are available?

Are there any setup fees?

When does billing start exactly?

Does your solution comply with GDPR?

Ready to automate your appointment booking?