The AI voice agent that answers while you're on a job
Power outage, panel to replace, EV charger to install: while you're up a ladder or in a drop ceiling, NoviaMind answers, asks your safety questions, books the repair in your calendar and sends you the summary. The customer sitting in the dark doesn't dial the next number.
24/7
nights and weekends
0
missed calls
7 days
free trial
From €39
per month, billed annually
Try it now
Our AI calls you back
7-day free trial. No commitment. Keep your number.
Miss a power outage call,
and someone else turns their lights back on
A customer with half the house in the dark won't wait for your callback. They call the next electrician on Google, and that's it.
You can't pick up from a ladder
Panel open, wires in hand, ceiling tiles down: the phone rings in your pocket. By the time you're back down, the caller has already booked someone else.
Outages hit in the evening and on weekends
A breaker trips mid-dinner, an outlet smells like burning, the whole house goes dark on a Sunday night: that's when repair jobs are won, and that's when you don't answer.
Quote requests pile up in your voicemail
Panel replacement, code upgrade, EV charger, home automation, full rewire: every request deserves a quick callback. With no one in the office, they wait until evening. By then, the customer has signed with someone else.
A solo electrician is also the front desk
Quotes, compliance paperwork, supply orders, scheduling: it all goes through one person. The phone was the one task you couldn't hand off without hiring. An AI phone assistant takes it over.
What the assistant handles,
what it passes to you, what it will never say
Nothing is made up: your safety questions, your emergency rule, your service area and your calendar come from you, and the agent applies them on every call.
Handles on its own
- Identifies the need: full or partial outage, tripping breaker, dead outlet or lights, panel, code compliance, EV charger, new installation
- Asks your safety questions: burning smell or smoke, main breaker tripped or not, whole building or just the unit, error message on the smart meter
- Takes the address, access details and contact info, and checks the job is within your service area
- Applies your emergency rule: immediate transfer or the first repair slot, booked with the right duration and confirmed to the customer by SMS
- Answers with your approved info: service area, hours, call-out fee if you share it, types of work
- Gathers quote details (type of home, size, scope of work) and sends you a summary after every call
Transfers to you right away
- Serious emergency by your rules: burning smell, sparks, a main breaker that won't reset. Smoke or flames: the agent first tells the caller to call emergency services, then transfers to you
- A customer who wants the electrician on the line right now
- A complex quote request or a job outside your usual services
- Any request outside your rules, with the safety answers already noted
It will never
- Give a firm price or a quote without your approval
- Diagnose a fault over the phone or give technical instructions beyond the ones you wrote
- Promise an arrival time you haven't confirmed
- Pretend to be human: the caller knows from the first second they're talking to your AI assistant
Wednesday, 6:40 p.m., you're on a job
Electrician's assistant
Incoming call · Partial outage
Bennett Electric, good evening. This is the company's AI assistant, how can I help?
Hi, I've lost power in half my apartment, the kitchen and living room are dark. I'm in Evanston, can someone come out tonight?
Noted: power out in part of the apartment, in Evanston. Two questions for the electrician: is the main breaker still on, and do your neighbors have power?
The main breaker's on, and the neighbors have power.
Thank you. Do you smell anything burning, or see smoke anywhere?
No, nothing like that. It's just one breaker in the panel that won't reset.
Thank you, I'll pass that on. The electrician has a repair slot tonight at 7:30 p.m. or tomorrow morning at 8 a.m. Which works for you? Then I'll text you the confirmation.
You do the wiring.
It fills your calendar.
An electrician's AI phone assistant answers every call, works out whether it's an electrical repair or a project (panel, code upgrade, EV charger, home automation), asks your safety questions, books the slot in your calendar and sends you the summary. NoviaMind is set up with your service area, your services and your emergency rule.
Picks up every time, even up a ladder
A total outage and an EV charger quote calling at the same time while you're wiring a panel? Both get an answer. Neither ends up in voicemail.
Asks your safety questions
Burning smell, smoke, main breaker, whole building or just the unit, smart meter error: your questions, asked on every call, plus the safety advice you wrote. Your rule decides who gets transferred to you and who gets a slot.
Books the repair into your calendar
Connected to your calendar, it offers a genuinely free slot with the right length for the type of job, books it and sends the customer an SMS confirmation.
Knows your area and your jobs
Towns covered, electrical repairs, panel replacement, bringing wiring up to code, EV chargers, what you don't do: it redirects or politely declines when the request isn't for you.
Texts you everything
Name, address, type of fault, safety answers, time slot, or a quote request with size and scope of work: the summary lands on your phone before you've closed the panel.
Transfers to you if there's danger
Burning smell, sparks, a main breaker that won't reset, a customer who insists: immediate transfer to your mobile, safety answers already noted, and advice to call emergency services first if needed.
Live in a few minutes
You keep your business number. No hardware, no extra line. Three settings from your phone.
Describe your electrical business
Service area, services, safety questions (burning smell, main breaker, neighbors with power), emergency instructions, hours, call-out fee if you share it. Five minutes.
Connect your calendar
Google Calendar, Outlook or iCloud: your booking link sets a duration for each type of job (repair, inspection, on-site quote, installation), and the agent places jobs in your free slots. Your practical info lives in a Google Sheets spreadsheet it reads live. You get every summary by email.
Forward your calls
Forwarding when busy, on no answer or always: you choose, and you switch it off when you're back at the shop.
Voicemail, answering service
or AI voice agent?
Voicemail, an answering service or an AI assistant: what each option changes for an electrician on a job, criterion by criterion.
Scroll to see all columns
| Criterion | NoviaMind AI voice agent | You and your voicemail | Outsourced answering service |
|---|---|---|---|
| During a job | Answers, qualifies, transfers or books the job | Voicemail, the customer calls someone else | Takes a message |
| Evenings and weekends | 24/7 | If you get off the ladder in time | Contract hours, rarely evenings |
| Safety questions asked on every call | Your questions and your instructions, every call | Between jobs, with no set rule | Per the script |
| Appointments in your calendar | Yes, in your genuinely free slots | You call back to set it | Sometimes, without your real schedule |
| Qualified quotes | Home type, size and scope of work gathered for your callback | An incomplete voicemail | Name and number, varying detail |
| SMS confirmation and reminder | Automatic | By hand, if time allows | Rarely |
| Cost | From €39/month billed annually, €49 with no commitment | The jobs you lose | Subscription plus per-call fees |
Indicative comparison based on the usual features of each solution. The cost of an outsourced answering service depends on your contract and call volume.
They talk about us
Discover press articles mentioning NoviaMind
Clear pricing,cheaper than a lost repair job
Try the AI assistant for seven days on your real electrical repair calls, then choose your plan. Cancel anytime.
Everything you need to get started
€
excl. VAT / month
100 min / month (~65 calls)
Included features:
For a steadier call volume
€
excl. VAT / month
280 min / month (~185 calls)
Everything in Starter, plus:
For a business with several technicians
€
excl. VAT / month
600 min / month (~400 calls)
Everything in Discovery, plus:
For a multi-team business
€
excl. VAT / month
1400 min / month (~930 calls)
Everything in Growth, plus:
You try it,
you decide
7-day trial on real electrician calls
Turn on forwarding when busy for a week of jobs and count the repairs booked and the quotes qualified for you.
Ready in minutes
Your area, your services, your safety questions, your calendar, call forwarding: nothing to install.
GDPR and AI Act compliant
Database hosted in France, callers told they're speaking to an AI assistant, audio recordings deleted after 6 months at the latest.
No commitment
Monthly subscription, cancel in one click from your account.
You stay reachable
Danger, a customer who insists, a complex project: the agent puts the call through to you. You're still the electrician people get on the phone.
Profitable from the first panel sold
One billed electrical repair covers several months of subscription. One code-upgrade quote that didn't go elsewhere covers the year.
Looking for another profession?
The next outage call that comes in while you're on a job will get through to an electrician
Book your demo: we set the agent up for your business and you listen to it ask your safety questions and book a repair.
7-day free trial. No commitment. Keep your number.