The AI voice agent that answers your clients, even in court
You're in court, in a meeting or writing a brief: nobody picks up, and the prospective client with an urgent problem goes with the first firm that answers. NoviaMind identifies the caller, qualifies the matter in their own words, notes the opposing party for your conflict check, books the first consultation with the right lawyer and sends you a summary, without ever giving legal advice or disclosing a case.
24/7
even in court
0
missed calls
33
languages spoken
7 days
free trial
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Our AI calls you back
7-day free trial. No commitment. Keep your number.
When the firm can't be reached,
the client signs elsewhere
Someone with an urgent legal problem calls three firms and goes with the first one that picks up. Yours was in court.
In court, in meetings, drafting: out of reach
The phone rings during oral argument, during a consultation, while you're writing a brief. Without a secretary, it just rings. With one, it interrupts everyone.
“Any news on my case?” all day long
Have you spoken to the judge, when's the hearing, has opposing counsel replied: worried clients, a fair question, and an interruption every single time.
The urgent prospect won't call back
A relative in police custody, a summons, a dismissal, a divorce: they call several firms in a row. The one that answers keeps the case.
Consultations set up in three calls, then forgotten
Finding a slot with the right lawyer, for the right length, in the right place, then watching the client not show up. Every no-show is an hour of the firm's time lost.
What the agent takes care of,
and what it will never say
Client confidentiality is non-negotiable. The agent applies your rules on every call, gives no legal advice and never shares the content of a case.
Handles on its own
- Identifies the caller: client, prospective client, fellow lawyer, court, court clerk's office, government agency
- Qualifies the matter in the caller's own words: area of law (family, employment, criminal, real estate, business) and urgency (upcoming hearing, appeal deadline, police custody)
- Collects the details you define: identity, opposing party for the conflict check, key dates
- Books the first consultation with the right lawyer, for the right length: at the office, by video call or by phone
- Logs a follow-up request with the case reference, for a callback from the lawyer in charge
- Gives the key information you've approved: address, office hours, documents to bring, first consultation fee if you wish, how to apply for legal aid
- Sends an SMS confirmation and a written summary of every call to the lawyer concerned
Transfers right away
- A fellow lawyer, the court clerk's office or a court calling about a hearing or an ongoing case
- An urgent prospect, per your instructions: police custody, court appearance, a deadline about to expire
- A client who specifically asks for their lawyer during office hours
- Any out-of-scope request, with the call summary already written
Never does
- Give a legal opinion or a strategy, or say whether a case can be won
- Share the status or content of a case, or discuss it with the opposing party
- Commit to fees beyond what the firm has approved
- Pass itself off as a human: the caller knows they're speaking to the firm's assistant
Tuesday, 11:40 a.m., you're in court
Firm's assistant
Incoming call · New inquiry
Carter Law, good morning. I'm the firm's AI assistant, how can I help you?
Hello, my husband got a letter from the court, the hearing is on October 2. We don't know what to do, we need a lawyer quickly.
I understand. I'm the firm's assistant and I'll set up a first consultation for you. Could you tell me what kind of case this is, and the name of the opposing party or the employer mentioned in the letter? The firm needs to check it has no conflict of interest.
It's about his dismissal. His former employer is Harlow Logistics. He's challenging it in court.
Thank you. Ms. Carter handles employment law. I can offer you a first consultation at the office on Thursday at 9 a.m. or Friday at 2 p.m. Please bring the letter and the employment contract. Which slot works for you? You'll receive a confirmation by text message.
Your clients get an answer.
You get time to argue your cases.
An AI voice agent for lawyers is a phone assistant that answers every call to the firm, identifies the caller, qualifies the matter, notes what's needed for the conflict check, books the first consultation with the right lawyer and passes everything on, without ever advising or disclosing. NoviaMind is set up with your lawyers, your practice areas, your consultation types and your rules.
Picks up every call, even in court
Several calls at once, on a weeknight or in the middle of oral argument: every caller gets an answer. No more voicemail, no more lost prospects.
Qualifies the matter in the caller's words
Area of law, urgency, key dates: the agent asks your questions, without ever giving an opinion. You call back knowing what it's about.
Prepares the conflict check
Caller's identity, opposing party, company involved: the details are in the summary before the consultation. You check, then accept or decline.
Books the consultation with the right lawyer
Family, employment, criminal, real estate, business: each consultation type has its own length, location and lawyer. The agent books in the right calendar, confirms and sends an SMS reminder.
Protects client confidentiality
No case content shared over the phone, no contact with the opposing party. The agent notes the request with the reference and leaves the callback to the lawyer.
Answers in 33 languages
Foreign clients, immigration law, international disputes: every caller is understood and directed in their own language.
Up and running in minutes
No new number, no hardware, nothing to install. Three steps with our team.
- 1
You describe your firm
Lawyers and their practice areas, consultation types with length and location, details to collect for conflict checks, office hours, transfer rules, what the agent may and may not say, whether or not it quotes a first consultation fee.
- 2
We connect your calendars
Google Calendar, Outlook or iCloud: one booking link per lawyer or a team link with round-robin assignment, with your consultation types. A Google Sheets file for your practical info: the agent reads it live and updates it.
- 3
You turn on call forwarding
During hearings and after hours first, then when your line is busy, then for all your calls if you wish. You listen, you adjust, you expand.
Three ways to answer,
only one always picks up
In-house secretary, outsourced legal answering service or AI voice agent: what changes for a law firm, point by point.
Scroll to see all columns
| Criterion | NoviaMind AI voice agent | In-house secretary | Outsourced legal answering service |
|---|---|---|---|
| Availability (hearings, evenings, weekends) | 24/7 | Office hours, if you have one | Contracted time slots |
| Simultaneous calls | All answered, about 30 at once | One per line | Limited to the shared team |
| Case qualification and conflict check | Your questions on every call, file sent over | Yes, depending on the person and workload | Generic message, partial details |
| Appointments by lawyer and consultation type | Yes, in the right calendar, with SMS confirmation | Yes, after searching for a slot | Depends on the provider |
| Client confidentiality | Strict rule: never advice, never case content | Depends on the person | Depends on the script |
| SMS reminder before the consultation | Automatic | Manual, if time allows | No |
| Cost | From €39/month billed annually, €49 with no commitment | Full employment cost of a secretary | Subscription plus per-call billing |
Indicative comparison based on the usual features of each solution. The cost of an in-house secretary or an outsourced service depends on your organization and your contracts.
Built for a firm
bound by client confidentiality
An agent that never discloses a case, data stored in France, and a firm that stays in control of everything.
Client confidentiality, applied on every call
Absolute confidentiality: no advice, no case content, no contact with the opposing party. The agent only knows what you entrust to it.
Your data is stored in France
Servers and database in Paris, TLS encryption in transit and AES-256 at rest, strict segregation between firms. Nothing is sold or rented to third parties.
Your calls train no third-party AI
Our AI providers are configured with no audio retention and no training on your calls. Only our own models improve from your conversations, and you can opt to have that data anonymized or pseudonymized.
Transparent with callers, and the lawyer decides
The caller knows from the first second that they're speaking to the firm's AI assistant (AI Act, Art. 50). No automated decisions (GDPR, Art. 22): taking on or declining a case remains your choice.
NoviaMind acts as a data processor: your firm remains the data controller. The DPA, annexed to our terms and conditions, lists our sub-processors and details each of these commitments.
They talk about us
Discover press articles mentioning NoviaMind
Clear pricing,from the very first month
Choose your plan, try it free for 7 days, cancel anytime.
Everything you need to get started
€
excl. VAT / month
100 min / month (~65 calls)
Included features:
For a higher call volume
€
excl. VAT / month
280 min / month (~185 calls)
Everything in Starter, plus:
For a firm with several lawyers
€
excl. VAT / month
600 min / month (~400 calls)
Everything in Discovery, plus:
For a multi-office firm
€
excl. VAT / month
1400 min / month (~930 calls)
Everything in Growth, plus:
You try it,
you decide
7 free days, on your real calls
Turn the agent on during your hearings and after hours for a week, and read the summaries that same evening.
Up and running in minutes
Call forwarding and your instructions. No hardware, no change of number.
GDPR, AI Act and client confidentiality
Database hosted in France, callers told they're speaking to an AI, no legal advice, no case content ever shared.
No commitment
Monthly subscription, cancel in one click from your account.
A human, always
You and your team are always one transfer away, on every call.
Consultations that fill up
Urgent prospects get a slot right away, clients get an informed callback, and you get a file ready before every appointment.
Looking for another profession?
Never leave a call to your firm unanswered
Book your demo: we set the agent up for your firm and you hear it qualify a call.
7-day free trial. No commitment. Keep your number.