The AI voice agent that answers during treatments
Fills, waxing, facials, manicures: NoviaMind answers every client while your hands are busy, offers a slot with the right technician and the right duration, books it in your calendar and confirms by SMS. On Saturdays, in the evening, mid-treatment.
24/7
evenings and Saturdays
0
missed calls mid-treatment
33
languages spoken
7 days
free trial
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The phone rings,
and your hands are in the gel
A client on the table, gloves on, lamp on. The phone rings. Again. You can't pick up, and the client on the line won't call back.
Hands busy, no way to pick up
Gel sets, waxing, facials: your hands are busy for 45 minutes to an hour and a half. The call goes to voicemail. And the client calls the salon next door.
A last-minute cancellation on a 90-minute slot
A fill canceled that same morning leaves a gap in the day that nobody fills. The waitlist exists, in your head or in a notebook, but nobody has time to call the people on it.
The same questions, ten times a day
How long does a gel set take? How much is a fill? Should I come without makeup? Is there parking? Answers you know by heart and repeat between clients.
Alone in the treatment room, no front desk, and Saturday rushes
Self-employed nail tech, solo esthetician: nobody at the front desk. And the calls all come at once, on Saturday morning and after 6 p.m., right when you're mid-treatment.
What the agent handles,
and what it leaves to you
No black box. You set the services, durations and instructions, and the agent applies them on every call, without ever giving an opinion on skin or nails.
It handles on its own
- Identifies the requested service (gel set, fill, waxing, facial, manicure, massage…) and the preferred technician
- Offers a genuinely free slot with the right duration, books it in your calendar and sends the confirmation by SMS
- Answers approved questions: how long a service takes, the price if you choose to share it, pre-treatment instructions, contraindications to flag (the technician decides), address, parking, opening hours
- Logs cancellations in your Google Sheet and adds clients to the waitlist to fill freed-up slots
- Texts the link to your online booking platform to clients who prefer to book online
- Sends an SMS appointment reminder to cut down on forgotten appointments, and gives you a written summary of every call
It transfers right away
- A client who asks to speak to you or to a technician during your opening hours
- A complaint or an unhappy client after a service: a human takes over
- A question about a skin reaction, an allergy or a damaged nail: it doesn't answer, it transfers the call or logs a callback
- Any request outside its scope, with the summary of the conversation already written
It never
- Gives medical or dermatological advice, or promises a result
- Quotes a price you haven't approved, or negotiates
- Books outside the services and durations you've set up
- Pretends to be human: the caller knows she's talking to an AI assistant
Thursday, 3:05 p.m., you're in the middle of a gel set
Salon assistant
Incoming call · Regular client
Aloe Beauty Studio, good afternoon. I'm the studio's AI assistant, how can I help you?
Hi, I need a gel fill this week if possible. I have a wedding on Saturday afternoon.
Of course. Do you have a favorite technician for your fill, or is the first one available fine?
Chloe, usually. She knows my nails.
With Chloe, I can offer Friday at 11 a.m. or Saturday at 9 a.m., and the fill takes one hour. A quick note from the studio: no need to remove your gel, your technician will take care of it. Which one should I book? I'll text you the confirmation.
Your clients get an answer.
Your hands stay free.
An AI voice agent for beauty salons is a phone assistant that answers every call, identifies the service and the preferred technician, offers a slot with the right duration, books it in your calendar, confirms by SMS and transfers when needed. NoviaMind is set up for your salon, with your services, your technicians and your instructions.
Picks up on the first ring, even mid-treatment
Three calls during a wax? Three answers. No more voicemail to listen to between clients, no more calls lost to the salon next door.
Books the right appointment, with the right technician
Gel set, fill, waxing, facial, manicure, massage: each service has its own duration and location, each technician her own calendar. The agent books in Google Calendar, Outlook or iCloud, with no double bookings.
Confirms and reminds by SMS
The client receives the confirmation and then the reminder for her appointment, with your pre-treatment instructions if you've set them: come without nail polish, without makeup, no sun exposure the day before. And if she'd rather book online, the agent texts her the link to your online booking platform.
Logs cancellations, fills slots
A client cancels? The agent logs it in your Google Sheet and frees up the slot, which it offers to the next client who calls for that day. Those who wanted an earlier slot are added to the waitlist, ready to be called back.
Hands over to a human, right away
A client asking for you, a complaint, a question about a skin reaction: immediate transfer during your opening hours, with all the context already noted.
Answers in 33 languages
Tourists, expats, clients passing through: each one is understood in her own language and hangs up with an appointment booked.
Up and running in minutes
No new number. No hardware. No IT project. Three steps, and the agent picks up.
- 1
You share your services and instructions
Your technicians and their calendars, your services and how long they take, your opening hours, pre-treatment instructions, contraindications to flag (the technician decides), prices if you choose to share them. Information you already have.
- 2
We connect your tools
Google Calendar, Outlook or iCloud calendars, with a multi-service booking link (waxing, facial, gel set, fill, manicure, massage…), each service with its own duration and location, one link per technician or a team link with round-robin assignment. Your services, prices, contraindications and opening hours in a Google Sheet that the agent reads live and updates for cancellations and the waitlist. The link to your online booking platform, texted to clients who prefer to book online. Summaries by email, export or webhook.
- 3
You turn on call forwarding
During treatments, after hours or for all calls: your choice. Listen to the first calls, adjust your instructions, expand.
Your booking app takes online bookings,
but who answers clients who call?
Your booking app alone, your voicemail or an AI voice agent: what really changes for a beauty salon when the phone rings during a treatment, criterion by criterion. The agent complements your online booking platform, it doesn't replace it.
Scroll to see all columns
| Criterion | NoviaMind AI voice agent | Booking app alone | You and your voicemail |
|---|---|---|---|
| The client who calls during a treatment | Picks up on the first ring, 24/7 | Doesn't answer the phone: the client has to go online | Voicemail, and a callback later if you have time |
| Booking by phone | Yes: right service, right duration, right technician, in your calendar. Or it texts your online booking link if the client prefers to book online | No, online booking only | Between clients, notebook in hand |
| Questions: duration, price if shared, contraindications, products | Answers from your approved instructions, transfers otherwise | The client checks your listing, if the information is there | You repeat the same answers ten times a day |
| Cancellations and waitlist | Logged in your Google Sheet, freed-up slot offered again right away | The client cancels online, and filling the slot is up to you | A message to listen to, an empty slot |
| SMS reminder before the appointment | Automatic, with your pre-treatment instructions | Depends on your plan | Manual, if you remember |
| Clients without a smartphone or in a hurry | One call, one appointment, one SMS confirmation | Have to go through online booking | Call back, or call the salon next door |
| Cost | From €39 per month billed annually, €49 with no commitment | Depends on your booking app plan | Your time between treatments, and lost calls |
Indicative comparison. NoviaMind doesn't replace your online booking platform: the platform takes bookings from clients who go online, and the agent answers those who call and texts them your booking link if they'd rather book online. Your platform's features and cost depend on your subscription.
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Clear pricing,from the very first month
Choose your plan, try it free for 7 days, cancel anytime.
Everything you need to get started
€
excl. VAT / month
100 min / month (~65 calls)
Included features:
For a steadier call volume
€
excl. VAT / month
280 min / month (~185 calls)
Everything in Starter, plus:
For a salon with several technicians
€
excl. VAT / month
600 min / month (~400 calls)
Everything in Discovery, plus:
For a multi-location salon
€
excl. VAT / month
1400 min / month (~930 calls)
Everything in Growth, plus:
You try it,
you decide
7 days free, on your real calls
Turn on the agent during treatments or after hours and judge for yourself: summaries arrive from the very first call.
Up and running in minutes
Call forwarding and your services. No hardware, no change of number.
GDPR and AI Act, no compromises
Database hosted in France, callers told they're speaking to an AI, audio recordings deleted after 6 months at the latest.
No commitment
Monthly subscription, cancel in one click from your account.
Always a human
You and your team are always just one transfer away, on every call.
A calendar that fills up
Fewer lost calls, fewer empty slots after a cancellation, and no more stopping a treatment to answer the phone.
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