NoviaMind is an AI conversational agent specialized for real estate professionals. It acts as a smart filter that handles 100% of your voice interactions, whether inbound calls or outbound campaigns. Its mission is to qualify leads, answer their questions, and book appointments, freeing your teams from time‑consuming tasks so they can focus on what matters most: sales, advisory work, and client relations.

Do your AI agents replace real estate agents?

No—quite the opposite. Our philosophy is ‘augmented human’. The AI agent handles repetitive, low‑value tasks like filtering tire‑kickers so the human agent can focus on high‑value work where their expertise is irreplaceable: negotiation, strategic advice, and closing. Our slogan sums it up: AI Talks. You Close.

What is the ROI of NoviaMind?

ROI is near‑instant and simple to measure. Imagine that thanks to an AI‑handled call outside office hours—or one you would have missed—you get a single meeting that turns into a mandate, a sale, or a rental. The annual subscription pays for itself for several years. The service doesn’t cost you—it earns you money.

Is this solution suitable for both independent agents and large networks?

It’s designed for both. For an independent agent, it’s a tireless teammate that lets you be as responsive as a large organization—24/7—without hiring. For a large network, it’s a strategic tool that guarantees a consistent, professional client experience across all branches while providing consolidated performance analytics. Absolutely. That's great feedback to make the FAQ even clearer and ensure the questions complement each other without repeating. Here are the two answers, reworked as you asked.

How long does it take to set up NoviaMind?

Less than 24 hours. The process is designed so you’re 100% autonomous and setup takes only a few minutes. After choosing your plan, you personalize your AI Agent via a quick questionnaire, then create its knowledge base by simply providing your website URL or uploading your documents (PDF, Excel, etc.). Once these steps are done, we provide a dedicated phone number and your agent is ready to work.

How can the AI agent respond like an experienced colleague?

Your AI agent’s intelligence is entirely based on the knowledge base you provide, ensuring answers that always reflect your business. You decide its sources of truth: by giving it your website URL, our system crawls and ingests your properties and content. You can also upload your own documents (PDFs, property sheets, sales pitches, etc.). The agent relies only on this information to accurately answer questions about energy ratings, floor area, fees, or specifics of your listings—just like a colleague who knows your files inside out.

Can I customize my AI agent?

Yes. During setup, a quick questionnaire lets you configure its ‘personality’: greeting message, tone (formal or friendly), level of detail in responses, etc. The goal is for it to fit your brand culture and feel like you.

Does the AI agent handle 100% of my calls?

Yes. During setup, a quick questionnaire lets you configure its ‘personality’: greeting message, tone (formal or friendly), level of detail in responses, etc. The goal is for it to fit your brand culture and feel like you.

What happens after an appointment is booked by the AI?

As soon as a meeting is confirmed, the event is automatically created in your shared calendar (Google, Outlook, etc.). At the same time, a summary and full call transcript are available in your back‑office, and the lead’s information is sent to your CRM if connected.

Can I access conversation history?

Yes, absolutely. Your back‑office gives you full, transparent access to each call’s history. You can listen to the audio recording, read the text transcript, and review a smart summary highlighting key points.

Can I integrate NoviaMind with my CRM?

Yes. The simplest method is to feed the AI via your website URL or documents. For deeper integration, it’s easy to connect to major industry CRMs. For custom tools, our technical team can work with you to determine the best way to connect.

Is the NoviaMind.ai agent multilingual?

Yes—and that’s a key strength. It can converse fluently in 30+ languages. Even better, it can detect a language change mid‑conversation (e.g., French to English) and adapt automatically for a frictionless experience.

What technical support is provided?

Our support is designed to be as responsive as our product, with two levels: a 24/7 AI support agent for instant answers to most questions, and escalation to our human experts when needed, who commit to providing a clear, precise solution within 24 business hours.

How do subscriptions work? Is it flexible?

Yes—flexibility is at the heart of our offer. Monthly plans have no commitment and no setup fees. You can upgrade or downgrade at any time to match your activity. A 20% discount is also available for annual commitments.

What payment options are available?

We accept payments by major credit cards (Visa, Mastercard, etc.) as well as SEPA direct debit.

Are there any setup fees?

No—there are no setup, installation, or onboarding fees. Our philosophy is simplicity and transparency. We designed the process so you can configure your agent 100% autonomously in just a few minutes.

When does billing start exactly?

Billing only begins after the 7-day free trial. During this period, you can test and configure your AI agent freely, with no charges. The first payment is only made at the end of the trial period. If you cancel before the 7 days are up, no fees will be applied.

Does your solution comply with GDPR?

Absolutely. Trust and security are non-negotiable: your data is stored in France (Paris), encrypted in transit and at rest, and segregated per client. Callers are told at the start of every call that they are speaking with an AI. Our AI providers are configured with audio retention disabled and no training on your calls: no third-party AI learns from your conversations. Only our own models improve from your conversations, and you can opt to have that data anonymised or pseudonymised; your data is never sold or shared. Our Data Processing Agreement (DPA), annexed to our terms, details these commitments and lists our sub-processors.

Frequently Asked Questions

Answers to your questions about our product or services.

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Frequently Asked Questions

Answers to your questions about our product or services.

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Frequently Asked Questions

Answers to your questions about our product or services.

What is NoviaMind?

Do your AI agents replace real estate agents?

What is the ROI of NoviaMind?

Is this solution suitable for both independent agents and large networks?

How long does it take to set up NoviaMind?

How can the AI agent respond like an experienced colleague?

Can I customize my AI agent?

Does the AI agent handle 100% of my calls?

What happens after an appointment is booked by the AI?

Can I access conversation history?

Can I integrate NoviaMind with my CRM?

Is the NoviaMind.ai agent multilingual?

What technical support is provided?

How do subscriptions work? Is it flexible?

What payment options are available?

Are there any setup fees?

When does billing start exactly?

Does your solution comply with GDPR?

Related articles

AI Voice Agent in Real Estate: Where the Market Stands in 2026

Complete Guide: ROI of an AI Voice Agent in Real Estate

NoviaMind or Joe AI: How to Choose Your Real Estate Voice Agent

Ready to automate your visit bookings?