The AI voice agent that answers while you cut hair
Cut, color, balayage, beard: NoviaMind answers every client who calls, offers a slot with the right stylist for the right length of time, sends the confirmation text and logs cancellations. On Saturdays too, while you've got scissors in hand.
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The phone rings,
and you're in the middle of a cut
You let it ring, or you pick up with color processing and a client waiting in the chair. Either way, someone loses out.
Picking up means dropping the scissors
Mid-cut, foils processing, razor on a cheek: you can't answer without keeping the person in front of you waiting. So it rings. And the client who got no answer books somewhere else.
Last-minute cancellations leave gaps
A message at 9:40 a.m. for a 10 a.m. appointment, and the slot stays empty. You'd have clients to let know, but no time to call them one by one between clients.
The same questions, all day long
“How much is a color?”, “How long does balayage take?”, “Do you do beards?”, “Do you take walk-ins?”: every answer on the phone is two minutes less for the person in the chair.
On Saturdays, everything hits at once
The salon is full, and so is the line. No receptionist in a three-chair salon, and your regulars who don't book online go to voicemail.
What the agent handles,
and what it leaves to you
No black box. You set the services, the durations and the stylists; the agent applies them on every call, without ever making up a price.
Handles on its own
- Identifies the service wanted (cut, color, balayage, beard, blow-dry…) and the preferred stylist, then offers a genuinely free slot of the right length in the right stylist's calendar and books it
- Texts the link to your online booking platform to clients who'd rather book online
- Sends a confirmation text, then a reminder before the appointment
- Answers the questions you've approved: opening hours, address, parking, how long a service takes, prices if you choose to share them
- Logs cancellations and rescheduled appointments in your Google Sheets spreadsheet, and offers the freed-up slot to the next client who calls for that service
- Answers international clients in 33 languages and sends you a written summary after every call
Transfers right away
- A client asking to speak to their stylist or the manager during opening hours
- A touch-up after a service, a complaint or an unhappy client: a human takes over
- A request that isn't in your instructions: wedding, event, group booking, home visit
- Any unclear situation, with a summary of the conversation already written
Never does
- Promise a result: a color, a cut or a straightening treatment is decided with the stylist, in the salon
- Quote a price you haven't approved
- Book a length of time that doesn't match the ones you've set up
- Pass itself off as a human: callers know they're talking to an AI assistant
Tuesday, 10:20 a.m., scissors in hand
Salon assistant
Incoming call · Regular client
The Loft Hair Studio, good morning. I'm the salon's AI assistant, how can I help you?
Hi, I'd like a color and a cut today, if that's possible. I've been in a few times before.
Happy to help. Is there a stylist you'd prefer to book with?
Emma, usually. Otherwise someone else, I don't want to wait until Monday.
Emma has a slot at 2 p.m. for color and cut, allow 2 hours. Otherwise, 4:30 p.m. with another member of the team. Shall I book 2 p.m. with Emma and text you the confirmation?
Your clients get an answer.
You never put the scissors down.
An AI voice agent for hair salons is a phone assistant that answers every call, identifies the service and stylist wanted, offers a slot of the right length, books it in your calendar and transfers when needed. NoviaMind is set up for your salon, with your services, your team and your opening hours. Your online booking platform keeps handling online bookings; the agent takes the ones that come in by phone.
Answers on the first ring
Three calls while you're applying color? Three answers. No more voicemail to listen to at 7 p.m., no more clients booking at the salon across the street.
Books the right slot with the right stylist
Men's cut, women's cut, color, balayage, beard, blow-dry: each service has its own length and its own stylist. The agent books in Google Calendar, Outlook or iCloud, with no overlaps. Client prefers to book online? They get your online booking link by text during the call.
Confirms and reminds by text
Clients get the confirmation, then a reminder of their appointment, with your practical info. Fewer no-shows, fewer gaps in the schedule.
Logs cancellations, fills the gaps
A cancellation? The agent logs it in your Google Sheets spreadsheet, adds clients who want an earlier slot to the waitlist, and offers the freed-up slot to the next caller for the same service.
Hands over to a human, right away
Stylist requested, complaint, special request: immediate transfer during your opening hours, with all the context already noted.
Answers in 33 languages
Tourists, expat clients, a cosmopolitan neighborhood: everyone is understood in their own language, with no need to mime a haircut with your hands.
Live in just minutes
No new number. No hardware. No IT project. Three steps, and the agent picks up.
You give us your instructions
Your stylists and their calendars, your services and how long they take, your opening hours, what you accept without an appointment, the questions the agent may answer. Information you already have.
We connect your tools
Google Calendar, Outlook or iCloud calendars, with a multi-service booking link (cut, color, balayage, beard…) each with its own length, one link per stylist or a team link with round-robin assignment. Your services, your opening hours and your prices, if you choose to share them, in a Google Sheets spreadsheet the agent reads live and updates for cancellations and the waitlist. Summaries by email, export or webhook.
You turn on call forwarding
When busy, outside opening hours or for all calls: your choice. Listen to the first calls, fine-tune your instructions, expand.
Three ways to answer,
only one always picks up
Your booking app alone, you and your voicemail, or an AI voice agent alongside: what really changes for a hair salon when the phone rings, point by point.
Scroll to see all columns
| Criterion | NoviaMind AI voice agent | Booking app | You and your voicemail |
|---|---|---|---|
| The client who calls during a cut | Answered on the first ring, even on Saturdays | No one on the phone: they book online if they're willing, or go elsewhere | You put the scissors down, or they get your voicemail |
| Booking by phone | Yes: right service, right length, right stylist; or your booking link by text if the client would rather book online | No, booking happens online | Yes, if you pick up and jot it down between clients |
| Questions: length, price if shared, product, parking | Answers from your approved instructions | Whatever the client finds on your listing | You, repeating the same answer all day long |
| Cancellations and waitlist | Logged in your Google Sheets, freed-up slot offered to the next caller | Online waitlist if your platform has one; nothing for phone requests | A message to replay, a gap to fill by hand |
| SMS reminder | Automatic, with your practical info | Depends on your account options | Rarely, for lack of time |
| No smartphone, or in a hurry | They call, they get an appointment | Their only option is to call, and nobody answers | They call back, or go elsewhere |
| Cost | From €39/month annually, €49 with no commitment | Depends on your plan | Your time, taken from the clients in the chair |
Indicative comparison based on typical use. Your online booking platform and NoviaMind complement each other: the platform takes online bookings, the agent answers the clients who call. The platform's cost and options depend on your subscription.
They talk about us
Discover press articles mentioning NoviaMind
Clear pricing,from the very first month
Choose your plan, try it free for 7 days, cancel whenever you like.
Everything you need to get started
€
excl. VAT / month
100 min / month (~65 calls)
Included features:
For a steadier call volume
€
excl. VAT / month
280 min / month (~185 calls)
Everything in Starter, plus:
For a salon with several stylists
€
excl. VAT / month
600 min / month (~400 calls)
Everything in Discovery, plus:
For several salons
€
excl. VAT / month
1400 min / month (~930 calls)
Everything in Growth, plus:
You try it,
you decide
7 free days, on your real calls
Turn the agent on when you're busy or after hours and judge for yourself: summaries arrive from the very first call.
Up and running in minutes
Call forwarding and your instructions. No hardware, no change of number.
GDPR and AI Act, no compromise
Database hosted in France, callers told they're speaking to an AI, audio recordings deleted after 6 months at the latest.
No commitment
Monthly subscription, cancel in one click from your account.
A human, always
You and your team are always one transfer away, on every call.
A schedule that fills up
Fewer missed calls, fewer gaps, well-placed appointments, and your full attention for the person in the chair.
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Your clients will always have someone on the line
Book your demo: we set the agent up with your services and your stylists, and you listen to it answer.
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