Use case

Appointment booking
automated

Your appointments booked automatically by phone. Your FAQs answered without any human intervention.

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The challenges

Why agencies
lose visits

Every unanswered call is a potential buyer turning to the competition.

40% of calls go unanswered

Your agents are on viewings, in meetings, or unavailable. Hot leads call someone else.

Endless scheduling back-and-forth

Emails, callbacks, SMS to find a time slot. By the time you agree, the buyer has moved on.

Evenings & weekends are peak time

68% of property inquiries come outside business hours, exactly when your office is closed.

Double bookings & no-shows

Manual scheduling causes conflicts, overlaps, and wasted time on visits that never happen.

Configuration

Set up automated booking
in 4 steps

A simple configuration to let your AI agent manage your calendar autonomously.

1

Connect your calendar & CRM

Link your calendar for real-time availability and automatic booking. Import your property portfolio and enable bi-directional lead sync with your CRM.

2

Define your visit types

Create time slots for different visit types: first visits (30 min), follow-ups (15 min), open houses, etc.

3

Configure your AI agent

Choose the voice, language, and tone. Set your greeting script, qualification questions (budget, timeline, criteria), and booking rules.

4

Test and go live

Run a test call to verify the flow works, then activate, your AI starts booking visits immediately.

The solution

What the AI handles
for you

From the first ring to the calendar confirmation, everything is managed automatically in natural conversation.

Instant call answering 24/7

Every call picked up in under 2 seconds, day and night. No hold music, no voicemail, no missed opportunities.

Real-time calendar sync

The AI checks your live availability and books the slot instantly. No back-and-forth needed.

SMS confirmation & reminders

Automatic confirmation with visit details, address, and a link to the property recap discussed on the call. SMS reminders before the visit to reduce no-shows.

Pre-visit qualification

Before booking, the AI asks the right questions: budget, criteria, timeline, so agents only meet serious buyers.

Property & neighborhood knowledge

Connected to your portfolio, the AI answers any question about your properties: surface area, price, number of rooms, and even the surrounding environment, schools, public transport, shops.

Lead sync to your CRM

Every lead record is automatically created and updated in your CRM in real time. No manual data entry, no lost contacts.

FAQ

Frequently asked
questions

Ready to automate your visit bookings?

See how NoviaMind handles the entire scheduling flow, from the first call to the confirmed appointment.

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